Information We Collect

Depending on your interaction with our services, we may collect the following information:

Personal Information

- Full name

- Email address

- Mobile phone number

- Age or date of birth

- Gender, where relevant to event categories

- Residential community or company name

- Emergency contact information, where required

Sports Coaching Information

- Participant and parent/guardian details

- Selected sports programs and schedules

- Attendance records

- Registration and payment information

- Relevant health or medical information, only when necessary and with appropriate consent

Event Registration Information

- Participant name and contact information

- Event category and registration details

- Corporate affiliation, where applicable

- Attendance, timing, and competition results

- Event photographs and video recordings

Website and Digital Information

When you visit our website, certain technical information may be collected, including:

- IP address

- Browser and device information

- Website pages visited

- Referral and campaign information

- Cookie identifiers

- Website interactions and registration-related events

How We Use Your Information

We use collected information for legitimate business purposes, including:

- Processing registrations for sports events, fitness programs, and coaching sessions

- Communicating event information, schedules, and updates

- Managing participant attendance and program administration

- Processing payments and maintaining transaction records

- Providing customer support

- Publishing event results and distributing photographs to participants

- Improving our website, services, and user experience

- Measuring the effectiveness of advertising campaigns

- Sending promotional communications where permitted and, when required, with consent

- Meeting applicable legal and regulatory obligations

We do not sell personal information to third parties.

Meta Pixel, Cookies and Advertising

Our website may use Meta Pixel and other analytics or advertising technologies to understand visitor activity and measure advertising performance.

Meta Pixel is a technology provided by Meta Platforms, the company operating Facebook and Instagram.

These technologies may help us:

- Understand how visitors interact with our website

- Measure the effectiveness of Facebook and Instagram advertisements

- Track registration-related website events

- Build advertising audiences, where permitted

- Display advertisements relevant to interested users

Information collected through these technologies may include website activity, device identifiers, IP addresses, and cookie data.

Meta may process information according to its own privacy policies.

For more information, visit:

https://www.facebook.com/privacy/policy/

Visitors can manage cookies through their browser settings and, where provided, our website's cookie preferences.

We will obtain consent for non-essential tracking where required by applicable law.

Sharing of Information

We may share relevant personal information with trusted service providers when necessary to deliver our services.

These may include:

- Event registration and ticketing platforms

- Payment processing partners

- Sports timing and event management partners

- Photography and event media delivery partners

- Website hosting and analytics providers

- Advertising platforms, including Meta

- Corporate event organizers, where relevant to the event

- Government or regulatory authorities when legally required

We share information only for relevant purposes and expect service providers to apply appropriate confidentiality and security safeguards.

Event Photography and Videography

Trana organizes sports competitions, corporate wellness events, cultural programs, and community activities that may involve photography and videography.

Photographs and videos from these events may be used for event coverage, participant photo delivery, promotional materials, websites, and social media, subject to applicable law and permissions.

Where specific consent is required, including for identifiable promotional use of children's images, we will obtain it from the appropriate individual or parent/guardian.

Participants or parents may contact us with concerns or requests regarding identifiable photographs and videos.

Children's Privacy

Trana offers sports coaching and fitness programs for children.

Where personal information relating to children is collected, we seek appropriate consent from parents or legal guardians as required by applicable law.

Children's information is used for purposes such as:

- Program registration

- Attendance and coaching administration

- Parent communication

- Participant safety

- Event participation and results

We do not knowingly use children's personal information for targeted advertising where prohibited by law.

Payment Information

Payments for events, registrations, and coaching services may be processed through third-party payment gateways and ticketing platforms.

Payment information is handled according to the applicable payment provider's security and privacy policies.

Trana may retain transaction references, payment status, amounts, and other details necessary for accounting and customer support.

Data Security and Retention

We implement reasonable administrative and technical safeguards designed to protect personal information against unauthorized access, misuse, alteration, or disclosure.

Personal information is retained only for as long as reasonably necessary for the purposes described in this policy, or as required by applicable law.

When information is no longer required, we will take appropriate steps to delete or anonymize it, subject to applicable retention requirements.

No internet-based system can guarantee absolute security.

Your Privacy Rights

Subject to applicable laws, you may contact us to:

- Request information about your personal data

- Request correction of inaccurate information

- Request deletion of information where applicable

- Withdraw consent for optional processing

- Opt out of promotional communications

- Raise a privacy-related concern or grievance

We will review and respond to such requests in accordance with applicable legal requirements.

Withdrawal of consent will not affect processing already lawfully completed.

Third-Party Websites

Our website may contain links to third-party websites, payment gateways, registration platforms, and social media services.

We are not responsible for the privacy practices of third-party websites. We encourage visitors to review their respective privacy policies.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technologies, or applicable regulations.

Any updates will be published on this page with a revised effective date.

Contact Us

For questions, requests, or concerns regarding this Privacy Policy or the handling of personal information, please contact:

Trana Sports and Fitness Services India Private Limited

Website: https://trana.co.in

Email: support@tran.co.in

Registered Office: No, 11/33 K No.192 Green Meadow Home Road, Kyalasanahalli village, Kothanur Bangalore, Karnataka 560077, India 

We will make reasonable efforts to address privacy-related concerns promptly and in accordance with applicable law.